Senior Manager, Global Operational Excellence (Hybrid)

Senior Manager, Global Operational Excellence

Are you looking for an exciting new career opportunity? CellCarta, a renowned Contract Research Organization, is actively seeking a highly skilled and motivated Senior Manager, Global Operational Excellence to join our dynamic team. As a Senior Manager, Global Operational Excellence, you will have the opportunity to use your expertise and skills to ensure that our services meet the highest industry standards. Come work with a team of talented individuals who are committed to making a positive impact on human health and well-being. Apply today!

Summary

The Senior Manager, Global Operational Excellence will be responsible for working with operational teams on the identification, analysis and implementation of process improvements designed to increase efficiency and employee engagement.

Utilizing industry best practices such as Lean Six Sigma, the Senior Manager, Global Operational Excellence will identify and prioritize process improvement programs, ensure that projects are delivered on time, within scope and budget and meeting CellCarta quality standards. The Senior Manager, Global Operational Excellence will be organizing and controlling project activities and for communicating risks, opportunities, and current state of the project to stakeholders.

Responsibilities

• Work with business unit and global CellCarta teams to identify and scope areas of opportunity;
• Develop and implement improvement strategies and roadmaps aligned with business goals for improving efficiency, reducing cost and optimizing process flows;
• Define project scope and goals with stakeholders;
• Facilitate and guide multidisciplinary project teams meetings to implement best practices on key processes;
• In partnership with the team, develop, update and communicate project plans, timelines and critical paths;
• Track progress to completion and document follow ups by team members including the effectiveness of implemented improvements;
• With the team, identify the risks and the mitigation plan;
• Document project plan changes and decisions;
• Ensure timely involvement of relevant departments on team;
• Follow project progress through ongoing communication, share information with all team members and raise flag on critical deviations;
• Examples of Process Improvement projects include (LIMS, Data Analysis Platform, Quality Improvement, Site Integration and Harmonization);
• Develop detailed project management plans with project team to plan activities and deliverables, monitor and communicate project progress;
• Create baseline project schedules with project team and develop and communicate revised timeline throughout the project lifecycle;
• Ensure resource availability and allocation with resource manager;
• Organize, attend, and facilitate/lead in stakeholder meetings, prepare presentation materials for meetings if required;
• Manage the relationship with all stakeholders;
• Lead cross-functional project team through support and motivation;
• Coordinate internal resources, customers and third parties/vendors for the flawless execution of projects;
• Perform risk management to minimize project risks;
• Assess impact of project changes on timelines, costs, resources, documentation and quality;
• Track and analyze project performance, cost performance, schedule, and report to management changes in project scope, project schedule, and project costs, being able to suggest the improvements to all the above;
• Report and escalate to management as needed;
• Coordinate project meetings (prepare agenda, lead meetings, and prepare meetings and other administrative support);
• Proactively ensure the project management process runs smoothly;
• Assist in maintaining project metrics for KPI’s;
• Prepare project monthly status reports and present to Associate Director of Project management;
• Identify areas for optimization and improvement and recommend lean process improvements initiatives including processes, procedures, training, new technology and other system improvements;
• Perform other assigned duties.

Education

• B.Sc. in Science related field;
• Lean Six Sigma Black Belt.

Main Requirements

• At least 5 years experience in applying Lean/Six Sigma/Continuous Improvement principles to drive measurable results;
• At least 3 years experience in a biotech, pharma, CRO, or similar field;
• Strong knowledge of project management with the ability to effectively prioritize and execute tasks;
• Strong leadership and collaborative skills, to effectively work with all levels of employees;
• Demonstrated experience coaching and developing team members;
• Excellent decision making, problem solving and analytical skills;
• Strong communication skills-both verbal and written;
• High level of initiative, resourcefulness, and autonomy to seek out opportunities and work with little supervision;
• Proven flexibility to adjust to constantly changing priorities, handle multiple tasks, while maintaining quality;
• Strong team player and self-motivated, ability to multi-task, problem solve and work under pressure;
• Good working knowledge of MS Office Suite including: Word, Excel, PowerPoint, Outlook and MS project;
• Proficiency in English and knowledge of French.

Working Conditions

• This is a hybrid role, requiring 3 days onsite and 2 days remote;
• Employee is personally responsible for following Health and Safety guidelines/instructions.

Benefits

We offer a wide range of benefits including:

• Competitive Wages;
• Vacation and Personal Days;
• Comprehensive Group Insurance Plans;
• RRSP Contribution with Employer Matching;
• Employee Annual Incentive Plan (EAIP);
• Dialogue Telemedicine Service and Employee Assistance Program (EAP);
• OPUS & Cie Contribution;
• Parking Reimbursement;
• Referral Program;
• Career Advancement Opportunities.

About CellCarta

CellCarta is a leading provider of specialized precision medicine laboratory services to the biopharmaceutical industry. Leveraging its integrated analytical platforms in immunology, histopathology, proteomics, and genomics, as well as related specimen collection and logistics services, CellCarta supports the entire drug development cycle, from discovery to late-stage clinical trials. The Company operates globally with facilities located in Canada, USA, Belgium, Australia, and China.

Joining CellCarta means working with dedicated professionals who are focused on achieving our mission of impacting the future of patient therapy. We make a difference in the lives of patients around the world! 

Join us as we make an impact on patient therapy!

The information collected to review your application will be processed by the human resources services of CellCarta Biosciences Inc. and its affiliates (collectively, “CellCarta”). The legal basis for this processing is the legitimate interest of CellCarta to evaluate the suitability of candidates for the roles available at CellCarta.

CellCarta will only process that information which is necessary to evaluate your application. This information includes identifying information such as your name, address, email address and phone number, as well as information about your education and professional experience, including previous positions and your CV. Such information is required for us to complete your applicant file, assess your suitability for the role and comply with applicable laws. CellCarta may obtain personal information from other sources, such as during reference, background, or employment checks, with your permission, and from third party sources such as recruitment and assessment sites or professional social media sites, in each case only if such information is relevant to reviewing your application. Your personal information will be retained only for so long as reasonably necessary and in accordance with applicable laws. This information will be processed confidentially and only accessed by those who have a need for the recruitment process. Please note that the information comprising your applicant file may be processed in a country that is not where you are located (for example, you might be in the European Economic Area or Québec, Canada, whereas your applicant file may be reviewed by CellCarta in the United States). If you are offered and accept employment with CellCarta Biosciences Inc. or one of its affiliates, the information collected will become part of your employment record. If you do not want us to retain your information, or want us to update it, please contact [email protected].